Received my car with no charge on a rear axle replacement due to it being under warranty. I've used these guys for over a decade and they never take advantage of my lack of knowledge when it comes to cars. Honestly if you're looking for an exceptional auto repair shop this is by far the best. Thanks Troy!
I had a really good experience with these guys. They totally had the chance and reason to charge me a lot of money, and instead I got a great deal (compared to 90% of the other auto garages.) 10/10 will only bringing my car here for service.
Local family business with good tires to the community and a great reputation
I am highly impressed with Broomfield Auto. I had emailed (after hours) about a car for sale and received feedback promptly the next day. I never felt pressured but got a sense of how sincere, honest and caring the dealership was about a potential customer. Something I have rarely ever found in a auto shop. I was unable to purchase the vehicle before someone else but was kept updated to what was happening, as to not waste my time coming in and finding it had sold. My car had needed a steering rack replaced and I had kept in contact with Jeff, over the issue, over several days. I work nights and he took the time after hours to quickly respond to my emails, which I appreciated so much! Once I brought my car in, the service was quick and straightforward. The price was fair and just what was quoted. Jeff gave an honest, trustworthy opinion about another issue with my car, that another dealership had made me feel questionable about. Days afterwards, I receive a missed phone call, voicemail and text. (Because it was during the day, when I sleep) The messages left were just to check in and see how the car was doing and to see if there was anything else they could further help with! Top notch customer service!!! You can go anywhere to fix car. But if you want honesty, reliability, good communication and quick service, Broomfield Auto is that place!
Their work was okay but I had to come back again because they didn't fasten things properly and something in my car was rattling. They weren't very friendly and made me feel a little foolish asking questions about my car work. Slightly condescending. I've gone elsewhere for future car needs.